COVER LETTER

2842 South Plaza

Calgary, Alberta T2N 1N5

March 12,

C. David Johnson

Director of Personnel

Prarie Bank

490 Laurier Avenue

Calgary, Alberta T4N 8H5

Dear Mr. Johnson:

The accompanying resume is in response to your listing in the Calgary Herald for a security officer.

I am especially interested in this position because my experience as a senior security professional in the financial district has prepared me for a disciplined, secure work environment and the challenges associated with unexpected events. I'm looking forward to using this experience for enhancing the security of a growing and community-conscious bank.

I would appreciate an opportunity to meet with you to discuss how my experience will best meet your needs. My ideas on how to improve your bank's security posture may be of particular interest to you. Therefore, I will call your office on the morning of March 17 to inquire if a meeting can be scheduled at a convenient time.

I look forward to meeting you.

Sincerely yours,

Joyce Dale

39 Crawford St.

Pickering, ON

September 19, 2003

Ms. Tracy Dobbs

Human Resources Manager

ICU Management Inc.

192 Finchdene Square

Scarborough, ON

M1K 2R9

Dear Ms. Dobbs:

Please accept this as application for the position of Help Desk Analyst which was advertised on the Centennial College Co-op Board on September 14, 2003.

I feel that I am an excellent candidate for this position as I am currently enrolled in my 5th semester of the Microcomputer Analyst Program. My previous work experience exposed me to various hardware and software problems as well as situations requiring above average interpersonal and customer service skills. I have the ability to work well on my own but also enjoy the opportunity to work in a team environment.

Please do not hesitate to contact me to arrange an interview. I look forward to discussing my qualifications for this position and thank you in advance for your consideration.

Sincerely,

Joe Student

Sample Resume

PAT M. SMITH

123 Main Street, Apt. 789

Pickering, ON M2J 3C5

(416) 123-4567

WORK EXPERIENCE

Crew Chief

(part-time) McDonald's Restaurant Ajax, Ontario July 1998 to present

Supervise and schedule 45 counter staff

Process customer orders at a busy restaurant

Handle customer complaints and provide a high level of customer service

Prepare monthly inventory and order reports

Promoted from counter help to crew chief

Lifeguard

(summer) Pickering Recreation Department Pickering, Ontario 1996, 1997, 1998

Supervised and monitored the safety of swimmers in a high school pool

Completed Bronze Medallion, Red Cross Life Saving Certificate and CPR course

Wrote weekly health and safety reports

EDUCATION

Business Administration

(co-op) Centennial College Scarborough, Ontario September 1998 - December 2001

Courses include: Accounting, Marketing, Operations Management, Business Law, Labour Relations Principles, Human Resources Management

Ontario Secondary School Graduation Diploma

Pickering Collegiate Vocational Institute Pickering, Ontario June 1998

Grade Average: 78.2%; Honours list for 1996 and 1997

--------------------------------------------------------------------------------

Pat Smith - 2 -

ADDITIONAL INFORMATION

Computer Skills Microsoft Word, Excel, PowerPoint, Lotus Notes, familiar with Internet

Volunteer Work

Taught physically challenged children (ages 6-12) swimming lessons April 1994 to September 1998

Coached an 8 to 10 year old boys soccer team summer of 1996

Accomplishments

Vice President (1997) and President (1998) of High School Business Club: Arranged and organized meetings with entrepreneurs and regional businesses to learn about new legislation and current issues.

Treasurer of local youth group which sponsors teen activities September to June 1998

Captain of the junior and senior basketball and swimming teams 1994 to 1998

Interests

Soccer

Downhill skiing

Swimming

Readingmystery books

References: Available upon request

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